Miami Helpdesk is the Complete Business Provider for any size company. We monitor your technology 24/7 and proactively address issues making sure your business is up and running with minimal downtime. Our flat rate monthly support plan lets you control your budget while maximizing your IT. Our service is completely scalable and as your business grows we are able to provide the IT support you need.
Miami Helpdesk works with dozens of technology partners to provide an all-inclusive suite of services for our customers. Our solution provides all essential infrastructure and applications for your business or nonprofit. For over 20 years, Miami Helpdesk platform has been built on enterprise best practices and network security. However, because the needs of our customers are constantly changing, we are continually assessing emerging technologies and add the services our customers need to stay competitive once we have found the most appropriate and reliable technology solutions.
Our experienced IT specialists will not only manage your IT, but also upgrade and maintain your existing infrastructure, giving your business a strong tech foundation. No matter what your needs are, we place results first and foremost, leveraging in-depth expertise to generate ROI-positive outcomes for your organization. We have a team of experts to assist you, and offer efficient and effective support, with 99.9% business continuity rates. As leading IT monitoring and support providers in Miami, we offer a range of solutions.
* 24×7 Monitoring of all systems as well as internet connectivity
* Dedicated help desk with automated problem escalation to address any issues in a fast manner
* Design and implementation of network systems to accommodate all IT needs
* Fully bilingual engineers with complete end to end unlimited onsite and remote support
* Proactive review of network systems on a weekly basis